Customer support Representative- Check ‘n Go/Allied Advance Loan
Do you realy enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional retail jobs and begin to build your job? Have you got curiosity about being part of an industry-leading economic solutions business? Do you want to create your following move? If that’s the case, you want to speak to you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial category of organizations. Every day in towns and towns around the world, they’ve been greeting clients, processing loan requests, responding to inquiries about items, advertising new items, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as very first option for everyday economic solutions. We people concentrate on building relationships to make sure consumer requirements are increasingly being offered with the most readily useful items we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our Product product product Sales tradition. Serve and educate clients in the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight using the client.
- Cash management: Handle and count currency, money, and coins to add building a money cabinet, counting money deposits, going cash from safe safe to cash cabinet along with other money management demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Compliance: in charge of compliance with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: Answer phone inquiries as a result to questions that are general client applications, demands or other dilemmas. Destination customer that is outgoing and collection phone phone telephone telephone calls relative to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look ( external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Involved:
- Couple of years past sales and customer support experience chosen.
- 2 yrs cash control experience chosen.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add public transport, transportation from family members or buddies. Must keep a valid Driver’s License and legitimate car insurance while utilized by the business.
Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.
About Axcess Financial:
Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their individual funds whenever, where and just how they desire. It is our objective to have individuals the amount of money they require whenever they require it. We verify we achieve this in means that is accountable and inside their means.
Dedication to Diversity:
Axcess is invested in employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide http://cashnetusaapplynow.com/payday-loans-tx/plano beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other class that is protected.
This publishing is supposed to explain the nature that is general of work expected to be done and it is perhaps maybe maybe maybe not an extensive selection of all duties, duties and abilities needed for the career.