WASHINGTON (Reuters) – U.S. customer complaints against banks dropped by nearly a 3rd in 2011, while complaints against payday lenders a lot more than doubled, based on information released on Thursday by the bbb.
The information, which monitor customer complaints much more than 4,000 industry categories, revealed a growth of 6 per cent to 894,868 general in 2011, but registered more dramatic swings in a few key service that is financial.
Banking institutions received the number that is fifth-largest of last year, but saw a fall of 30 % from 2010.
The complaints) are small compared to how criticized the banks have been over the past 36 months,вЂќ said Jaret Seiberg, a senior policy analyst at Guggenheim SecuritiesвЂ™ Washington Research GroupвЂњTo me, the overwhelming story here is that the numbers. Continue reading “Complaints vs banks fall, payday lenders increase”