People Fraudulently utilising the continuing company title ACE money Express

People Fraudulently utilising the continuing company title ACE money Express

The Washington State Department of Financial Institutions (DFI) has gotten complaints that are several Washington consumers against Ace Cash Express. A few consumers stated that they certainly were contacted by e-mail or phone by people wanting to gather loans for $750 or less.

Customers that have either paid that loan, or have not applied for a loan through the ongoing business report they have been:

  • Contacted by a person called Frank Dollard Debt Settlement Division that is representing,
  • Contacted by someone called Mike Bell with respect to Chris Robinson & Associates (or C R and Associates),
  • Contacted by debt Healing,
  • Refused all about the so-called loan and evidence of your debt,
  • Supplied with fake instance figures and threats of technical proof that cash ended up being deposited in to the consumer’s account,
  • Received needs to produce re re payment by means of pre-paid cards, and/or
  • Threatened with appropriate action through a court or because of the I.R.S. or prison time if re payment was not supplied.

These details is alleged because of the customers and has now maybe maybe perhaps not been confirmed by the Department.

This is actually the contact information that is connected with these obvious frauds:

Those perpetrating these scams aren’t certified because of the Department and generally are maybe perhaps perhaps not registered to conduct business in Washington State by the Department of Licensing, the Department of sales, or even the Secretary of State. The Department of Licensing licenses and regulates debt collectors under RCW 19.16.

DFI warns Washington customers:

  • Never ever send cash or offer usage of your bank or bank card in reaction to telephone that is threatening or email messages you will get claiming you owe a financial obligation.
  • Never ever offer any private information, such as for example social safety quantity, charge card, or banking account information to your specific, internet site, or company without first verifying their identity and permit status.
  • Be sure a services that are financial or person is precisely certified to conduct company into the state of Washington utilizing the “Verify a License” function from the DFI’s site at
  • Check out the permit status of debt online payday loans West Virginia collectors because of the State of Washington Department of Licensing at

ACE Money Express Inc Of Irving Texas

Please be aware that Ace money Express really should not be mistaken for ACE money Express, Inc. (ACE) d/b/a ACE America’s money Express, 1231 Greenway Drive, Suite 600, Irving Texas 75038-2511, that has been formerly certified in Washington.

ACE money Express, Inc. (ACE) has furnished the information that is following help customers figure out whenever the best interaction is gotten out of this business:

ACE doesn’t send e-mails from “” accounts. All ACE emails come from an “” account. Furthermore, when ACE workers contact a customer by phone, they will recognize themselves to be from ACE money Express.

ACE identifies it self on all correspondence. All communication regarding collections comes straight from ACE business head office in Irving, Texas. a customer can request a Verification of financial obligation at any right some time ACE will offer the verification as needed for legal reasons.

Important info for Washington State Consumers. Details About Federal Business Collection Agencies Legislation

Residents associated with the State of Washington are informed that Washington State legislation provides in RCW 31.45.105(1 d that is)( and (3) that the “small loan” (often called a “payday loan”) created by an unlicensed entity to an individual actually positioned in Washington State is uncollectible and unenforceable in Washington State. a “small loan” is defined in RCW 31.45.073 and it is a loan that doesn’t go beyond $700. Collection activities involving loans of $700 or less are at the mercy of RCW 31.45.082, which limits the time, spot, and way by which a quick payday loan are gathered. Payday loan providers also needs to offer borrowers having an installment plan in the event that debtor struggles to spend the little loan back if it is due.

From you, the collection activity may be subject to the federal Fair Debt Collection Practices Act if you received a loan from a lender or owed money to a business and someone other than the lender or business is now attempting to collect. You can request a “written validation notice,” which must include the amount of the debt, the name of the creditor you owe, and your rights under the FDCPA if you receive a communication from a party claiming that a debt is owed.

when you have concerns regarding federal commercial collection agency guidelines, you are able to contact the Federal Trade Commission at 1-877-FTC-HELP or online at

Prevent and Report Identity Theft

Customers should not make re payments over the telephone or via e-mail to a alternative party financial obligation collector that does not want to give a written validation notice. Regardless of if the celebration seemingly have a few of your individual or monetary information, you shouldn’t make re re payments or offer banking account or charge card information without getting a written validation notice. In the event that scammers currently have your money information, social protection quantity, or any other nonpublic information, you are a target of identification theft. The Federal Trade Commission (FTC) has information for victims of identification theft available on the internet at .gov.

In the event that you feel you have now been the victim of a nasty financial scam and they are concerned with your private monetary information, contact your bank additionally the three major credit agencies. Procedures for calling the credit agencies can be obtained in the FTC’s site

Report Suspicious Activity, Scams or Fraud

If some body threatens to garnish your wages, speak to your company, or makes use of threatening, daunting, or language that is offensive report such actions to convey and federal regulators.

Washington State residents just: if you’re a target of an assortment scam or you suspect illegal or fraudulent task involving a monetary products or services, please contact the Department of banking institutions at 1-877-RING-DFI (746-4334), or on line at You may even desire to contact the state of Washington workplace associated with Attorney General at …gov.

If you reside an additional continuing state, get the regulator at home state.

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